All about the service and warranty of Senzo
We are glad to see your interest in service and warranty maintenance of massage equipment from the Senzo brand in Russia.
If you have any questions regarding warranty or service, please do not hesitate to contact us.
If you have any questions regarding warranty or service, please do not hesitate to contact us.
If you have lost your massage chair manual for any reason, don't worry. You can download it in PDF format directly from our website.
There is also a special section available on our website where you can leave your questions or fill out a form to contact the service center.
There is also a special section available on our website where you can leave your questions or fill out a form to contact the service center.
SERVICE CENTERS in Russia
Senzo provides customers with fast and professional warranty and post-warranty service. A network of authorized service centers in major Russian cities is at your service.
To contact the service center, please call the hotline 8(800) 555-52-77 or leave a request in the online form below
ONLINE APPLICATION
FOR CONTACTS TO THE SERVICE CENTER
FOR CONTACTS TO THE SERVICE CENTER
important ABOUT WARRANTY
- Guarantee in the Russian FederationThe warranty from Senzo in the Russian Federation applies to all massage equipment that was purchased through official dealers or on the official Senzo website.
- Warranty periodThe minimum warranty period for Senzo brand massage equipment in the Russian Federation is 3 years from the date of purchase or receipt when ordering online.
- Our commitmentsDuring the warranty period, we promise to correct defects included in the list of warranty cases, as well as replace the equipment with a serviceable one if elimination of the defect is impossible.
- We follow the rulesBuyers of Senzo massage equipment are provided with a warranty card and user instructions, which describe in detail the terms of the warranty, a list of warranty cases and operating rules.
- Stay in touchIf problems arise, don't worry. Contact our service center by phone or through an online application and we will help you solve them.
- Always protectedA guarantee is a means of protection against unforeseen situations. We are confident that Senzo massage equipment will serve you reliably and for a long time. Thank you for choosing our product!
BRAND SENZO 先 祖 IS
- 30+Innovative technologies are used to create high quality massage chairs
- >1000Every Senzo massage chair undergoes quality checks to ensure the reliability and safety of the product
- ~96%Users of Senzo massage chairs rate the effectiveness and comfort of massage with the highest scores in their reviews
01
Pay at your convenience
Online when placing an order, in cash, by card upon receipt, or in installments without interest or down payment
To buy on credit or in installments, at the ordering stage, select “Place in installments”, after which you need to fill out a short online form. You can also receive a link to fill out the form by contacting us in any convenient way
02
Check upon receipt
Before payment, you have the right to open the package in the presence of the courier and verify the quality and functionality
If any defects are found in the product, you have the right to refuse to purchase it and not pay for delivery. If an advance payment has been made, the funds will be returned in the manner and within the time limits established by law
03
Free delivery
Free delivery throughout Russia, except for remote and hard-to-reach regions of the Russian Federation
04
If you suddenly change your mind
Unconditional return within 7 days after receipt (Article 26.1 of the Law “On Protection of Consumer Rights”)
Contacts
phone
8(800)555-52-77
mail
info@senzo.ru
address
St. Petersburg, Savushkina st. 104/2 (showroom)
Showroom opening hours:
Mon-Fri from 11-00 to 18-00
Pre-registration by phone is required
8(800)555-52-77
info@senzo.ru
address
St. Petersburg, Savushkina st. 104/2 (showroom)
Showroom opening hours:
Mon-Fri from 11-00 to 18-00
Pre-registration by phone is required
